Delete your account

This is the fastest route and it takes effect immediately. No email, no waiting.

• Open CityBites and make sure you are signed in.
• Go to the Profile tab.
• Scroll to the bottom and tap Delete account.
• Confirm when asked. The deletion runs straight away and you are signed out.

If you can no longer sign in, or you would rather we did it for you, email hello@bing-studios.com from the address on the account with the subject "Delete my account". We will confirm the request, delete the account, and reply once it is done, normally within 30 days and usually far sooner.

We may ask you to confirm the request from the account's email address. That is only to make sure someone else cannot delete your account.

Deleting your account removes all of the following permanently. It cannot be undone, and we cannot restore a deleted account.

• Your account and sign-in credentials, including the email, Apple, or Google identity you signed in with.
• Your profile: name, display name, home city, taste preferences (cuisines, diets, budget), travel style, and your uploaded profile photo.
• Every trip and itinerary you created, including the stops, times, and notes on them.
• Places you favorited and any saved places.
• Share links you created, and the public copies of trips behind them.
• Your comments, place suggestions, reactions, and taste entries on trips you shared with other people.
• Invitations you sent, and invitations sent to your email address.
• Your notification tokens, so the app stops sending to your devices.
• Your monthly itinerary usage counts and your CityBites+ entitlement record.

Trips you shared with other people

A trip you created on your own is deleted with your account. If you shared a trip and other travelers are still on it, the trip itself stays so it does not disappear for them, and ownership passes to another member. Everything of yours inside it, including your comments and suggestions, is still deleted.

• Subscription and payment records held by Apple or Google. If you subscribed to CityBites+, the App Store or Google Play keeps its own record of that transaction. We do not control those records and cannot delete them. Contact Apple or Google directly about purchase history.
• Anonymous, aggregated usage statistics that are not linked to you and cannot be traced back to you.
• Anything we are required to keep by law, such as tax or fraud records, kept only for as long as the law requires.
• Support emails you sent us, kept in our mail system. Ask us in your deletion request if you want those removed too.

Deleting your CityBites account does not cancel a CityBites+ subscription. Subscriptions are billed by Apple or Google, so you have to cancel there or billing continues. Cancel in the App Store under your account's subscriptions, or in Google Play under Payments and subscriptions, and then delete your CityBites account.

CityBites is operated by Bing Studios. For anything about deletion or your data, email hello@bing-studios.com.